Privacy Policy

1. Information We Collect

Information You Provide to Us

We collect information that you provide directly to us, including:

• •Account Information: Name, email address, password, company name, job title, and phone number when you create an account
• •Profile Information: Additional details you choose to provide in your user profile
• •Payment Information: Billing address and payment method details (payment card information is processed by our third-party payment processor and not stored on our servers)
• •CRM and Sales Data: Lead and contact information, account details, opportunity data, and interaction history that you sync from your CRM or manually upload
• •Communications: Information in messages you send us, including support requests and feedback

Information We Collect Automatically

When you use our Service, we automatically collect certain information, including:

• •Usage Information: Pages viewed, features used, actions taken, time spent, and interaction patterns within the Service
• •Device Information: Browser type, operating system, device identifiers, and hardware information
• •Log Data: IP address, access times, error logs, and referring/exit pages
• •Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities

Information from Third-Party Sources

We may receive information about you from third parties, such as CRM systems (HubSpot, Salesforce), email providers, data enrichment services, and other integrations you connect to our Service. This information is combined with information we collect directly to provide enhanced functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

• •Provide the Service: To operate, maintain, and deliver the features and functionality of the Service
• •Improve and Develop: To understand how users interact with the Service and to develop new features and improvements
• •AI Model Training: To train and improve our machine learning models, including lead scoring, enrichment, and email generation features
• •Personalization: To personalize your experience and provide recommendations tailored to your needs
• •Communications: To send you technical notices, updates, security alerts, and support messages
• •Marketing: To send you promotional communications about new features, products, events, and other news (you can opt out at any time)
• •Analytics: To monitor and analyze trends, usage, and activities in connection with the Service
• •Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, and fraudulent activity
• •Legal Compliance: To comply with legal obligations and enforce our Terms of Service

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

• •With Your Consent: We share information when you explicitly authorize us to do so
• •Service Providers: We share information with third-party vendors who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service
• •Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• •Legal Requirements: When required by law, subpoena, or other legal process, or to protect our rights, property, or safety
• •Aggregated Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you

Important: We do not sell your personal information to third parties.

4. Your Rights and Choices

You have certain rights regarding your personal information:

• •Access and Portability: You can request a copy of your personal information in a structured, commonly used format
• •Correction: You can update or correct inaccurate information through your account settings or by contacting us
• •Deletion: You can request deletion of your personal information, subject to certain legal obligations
• •Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in those communications
• •Restrict Processing: You can request that we limit how we use your information in certain circumstances
• •Object to Processing: You can object to our processing of your information for direct marketing or other purposes

To exercise these rights, contact us at contact@saleboy.com. We will respond to your request within 30 days.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of the Service. Types of cookies we use include:

• •Essential Cookies: Required for the Service to function properly
• •Analytics Cookies: Help us understand how users interact with the Service
• •Preference Cookies: Remember your settings and preferences
• •Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Note that disabling cookies may limit your ability to use certain features of the Service.

6. Children's Privacy

Our Service is not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately and we will take steps to delete such information.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer personal data from the European Economic Area (EEA) or United Kingdom to other countries, we use legal mechanisms such as Standard Contractual Clauses to ensure appropriate safeguards are in place.

Enterprise customers may request data residency options to store their data in specific geographic regions.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• •Encryption of data at rest (AES-256) and in transit (TLS 1.3)
• •Regular security assessments and penetration testing
• •Access controls and authentication requirements
• •Employee training on data protection and security
• •Incident response procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. For more details, see our Security page.

9. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete your personal information within 30 days, except for information we are required to retain for legal, tax, or regulatory purposes. Some aggregated or anonymized data may be retained for model training and analytics.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

For material changes, we will provide additional notice, such as an email notification or prominent notice within the Service. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Saleboy, Inc.
Privacy Team
Email: contact@saleboy.com
Address: [Company Address - To be added]

For data protection inquiries related to GDPR, you may also contact our Data Protection Officer at contact@saleboy.com.